When our boiler packed up before Christmas, I call Craig from C Brookes, and he was out with same day to price the job up, and a full detailed quote was received that same day, giving us the various options. Then on the day on the job, I found Craig to be very professional, clean and tidy. Unlike some I have experienced Craig puts in the hours, making sure the job is complete. (None of this knocking off at 4 pm on a Friday), Craig was here to gone 6 pm! Above all he explained along the way what he was doing, and why. There were no hidden surprises. I would highly recommend Craig of C.Brookes.